Refund policy

Returns: We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them. To initiate a return, contact us at [your email] with your order number and reason for return.

Refunds: Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed within 5–10 business days to your original payment method.

Exchanges: We replace items that are defective or damaged. If you need an exchange, contact us within 7 days of receiving your order.

Non-returnable items: For hygiene reasons, face masks and personal care devices that have been opened and used cannot be returned unless defective.

Shipping costs: Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.